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May we introduce – IfM industrial associate Dr. Krista Keränen

IfM industrial associates are affiliated independent experts who are highly experienced in delivering projects using a range of IfM tools and approaches. The IfM is part of the University of Cambridge’s Department of Engineering

In her role as an Industrial Associate, Krista supports clients locally and globally including large corporations, SMEs, and public organisations to ensure effective implementation of the models and practical tools generated by IfM to stimulate innovation and drive growth. She supports her clients in for example developing new services or service models, ecosystems, strategies, customer-centric operational models and innovation systems using following approaches and activities:

  • Design thinking and service design
  • Ecosystem thinking
  • Co-creation
  • Innovation process development
  • New service development NSD and servicitation
  • Creating new practical solutions, gamified tools, or serious games
  • Workshop design and facilitation

Krista is also very experienced in mentoring and training the topics listed above.

Krista’s strength is inspiring and energising people. Krista holds a PhD in Design Management from the University of Cambridge focusing on co-creation, service design and service innovations.

More info https://www.ifm.eng.cam.ac.uk/

Dr. Krista Keränen
CEO, Business Designer & Researcher
+358 46 856 7483

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